Refund Policy
Last Updated: 20 August 2025
At The CodeX Academy, we strive to provide high-quality educational content and services. Please read our refund policy carefully before making any purchases.
Important Note:
- No refund will be issued if a student has viewed even one lecture of a course
- In case of cancellation before viewing any lectures, the amount will be credited to the student's wallet
- Wallet credits can be used to purchase other courses on our platform
- Once a second lecture is viewed, the invoice cannot be canceled
1. General Policy
- All sales are final once course content has been accessed
- Refunds are not provided for courses where any lecture has been viewed
- Refund requests must be made within 7 days of purchase
2. Wallet Credit
In cases where cancellation is requested before any lecture is viewed:
- The full amount will be credited to your wallet
- Wallet credits can be used to purchase any other course on our platform
- Wallet credits do not expire
3. Processing Time
For eligible refunds (wallet credits):
- Processing may take 5-7 business days refund will be credited to the same mode of payment within 5-7 working days
- You will receive email confirmation once processed
4. How to Request
To request a cancellation (before viewing any lectures):
- Email us at support@thecodexacademy.com with your order details
- Include "Cancellation Request" in the subject line
- We will process your request within 48 hours
5. Contact Us
For any questions about our refund policy, please contact us at support@thecodexacademy.com or call +91 8789019048.